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Privacy issues are very important to us, given the current regulatory and technical environment, and we are committed to protecting your privacy.
Use of Personal Data
We will collect information and use it for the following purposes:
When you place an order with us, we need to know your name, e-mail address, delivery address, credit or debit card number and the card’s expiry date. We use this information in order to process and run your account, for credit purposes, marketing, market research and analysis, and to notify you of the status of the order;
we also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order;
should you enter a competition or other promotional feature on our website, we may ask you for your name, address and e-mail address in order that we may efficiently administer the competition and promotion as well as notifying the winners
Protection of Personal Data
We have taken every possible precaution to create a secure environment to protect the personal information supplied by you to us when making an order. When an order is placed, we offer the use of a secure service. Essentially, we have adopted the industry standard encryption methods in that the secure service software (SSL) encrypts all information input before it is sent to us. In order to comply with the Data Protection Act 1998 and for maximum peace of mind, we can advise that we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorized access. For security reasons and to protect your right to privacy, we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any order from you.
Cookies are small pieces of information that websites transfer to your computer hard drive for record-keeping purposes. Our cookies enable us to keep a record of the items in your basket whilst you are on the site. You should note that most web browsers automatically accept cookies, but you can usually change your browser to prevent this.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others. We may provide statistics or analytical records about our customers, sales, and traffic patterns to reputable third party vendors but this information will not include any personally identifying information about you. We employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, analysers of data, providers of marketing assistance, processors of credit card payments and providers of a customer services department. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes, and they are required to process any such data in accordance with the Data Protection Act 1998.
Transfer of Data
Consent and Data Protection